Financial Learning Cafe Customer Support
Customer Support handles orders, downloads, Physical Learning Kit fulfillment, billing, cancellation, and refunds. Curriculum Support is a separate educational program benefit focused on Financial Learning Cafe learning materials.
Include your name, the email connected to your request, the page or product involved, and a concise description. Do not email passwords, Social Security numbers, complete account numbers, or financial-account credentials.
Email Customer SupportFinancial Learning Cafe, Inc. is located at 2831 Parkman Road, Suite 102, Warren, Ohio 44485, United States. Customer care aims to respond within two business days.
Call Customer SupportWhat Customer Support covers
Customer Support can address access, fulfillment, billing, and policy administration. It does not provide individualized financial, legal, tax, or other regulated professional services.
Help locating pages, downloads, lessons, and currently available educational resources.
Help locating the complete workbook, ten core worksheets and guides, four checkpoints, and applicable program resources.
Questions about Essential, Plus, or Premier curriculum, materials, member access, prices, and billing options.
Help identifying an order, receipt, access email, Digital Download Center item, Physical Learning Kit, tracking record, or delivery problem.
Help understanding an unfamiliar charge, monthly renewal, annual one-time purchase, cancellation, or refund record.
Help locating the applicable policy and submitting a request with the required order information.
Questions about whether an introduction was requested, what information was authorized for sharing, and which independent provider handles its own product or service.
Report a barrier and identify the page, device, and issue so it can be reviewed.
Program, policy, and support directory
Reading stopped.